Job Title: Administrator – MSP Industry

Salary: £25,000 – Part Time 20-30 hours per week

We are looking for an experienced Administrator to join a well-established Managed Service Provider (MSP) based in Warrington. The successful candidate should ideally have a good working knowledge of the MSP industry and be able to efficiently manage a range of administrative tasks.

The Administrator will be responsible for:
• Providing administrative support to the MSP’s team and customers
• Answering customer queries via phone and email
• Liaising with customers, suppliers and other stakeholders
• Maintaining a filing system and databases
• Processing customer orders / invoices 
• Preparing reports
• Assisting with the development and implementation of standard operating procedures and processes
• Providing support with recruitment and onboarding processes
• Other administrative tasks as required

The successful candidate must have: 
• Experience in a similar role 
• Excellent communication and customer service skills
• Good organisational and problem-solving skills
• The ability to work both independently and as part of a team
• Knowledge of relevant software applications
• Excellent attention to detail

If you believe you are suitable for this role and have the required skills, please apply for immediate consideration and an interview. For further details about the role please contact us.

Keywords: Administrator, MSP, Managed Service Provider, Customer Service, Problem-Solving, Software Applications