3rd Line Engineer 
Nottingham
Up to £55,000 DOE

We are representing a well-established Managed Service Provider (MSP) based in Nottingham, who are looking for a 3rd Line BAU/Projects Engineer to join their expanding team.

The successful 3rd Line Engineer will provide a high level of technical expertise to ensure the performance and reliability of our IT systems.

The job role will involve:

• Answering 2nd and 3rd line support queries via phone, email or on-site
• Assisting on projects
• Monitoring and maintaining server performance
• Troubleshooting hardware and software problems
• Installing and configuring new systems
• Providing technical support to customers
• Migration projects

The ideal candidate will have:

• Experience in an MSP
• In-depth knowledge O365 /Azure / Exchange /Intune / Onedrive / Sharepoint / Networking / DHCP / DNS / Watchguard
• Working with storage and backup
• Experience with ITSM tools, for example, Servicenow or similar
• Experience in network and server support
• Good understanding of networking concepts
• Excellent problem-solving skills
• Ability to work well both independently and as part of a team

If you feel you have the necessary skills and experience for this 3^rd Line Engineer role, please apply now for immediate consideration and interview.

For further details about the role, please contact us ASAP.