Service Desk Analyst

1^st / 2^nd Line Support – Cloud / AD / 365 / ITIL / Windows 10
 
Leighton Buzzard – £28K plus structured progression plans!
 
We are looking for a Service Desk Analyst to join an international organisation with huge growth plans. You will be based in the office near Leighton Buzzard and be responsible for providing customer support via a service desk. You should have excellent communication skills, experience of working to SLA’s and a passion for technology. This is a great role for someone who has 1^st / 2^nd Line skills and is looking for the next step to progress their career. 
 
Key Requirements: 

• ITIL
• Azure
• Active Directory 
• Office365
• Windows 10
• Call logging 
• Remote support 
• Desktop support 
• Excellent communication and problem-solving skills 

This is a great opportunity to join a rapidly expanding organisation with excellent career opportunities. You will receive an individual, structured progression plan and an opportunity to be involved in project work alongside BAU support. 
 
The salary is up to £28K and interviews are booked in for next week! 
 
Please get in touch ASAP for your CV to be reviewed!